CK 999 Terms & Conditions — Your Rights & Responsibilities

By accessing or using the CK 999 (hereinafter referred to as "we", "the platform", or "ck999-jit.com") website and mobile application, you are deemed to have fully agreed to these Terms & Conditions. Use of the platform without accepting these terms is strictly prohibited.

CK 999 is an online gaming and Sports Betting platform built specifically for Bangladeshi players. We believe in transparency — which is why these Terms & Conditions are written in plain language so every player can easily understand them.

This document applies in both English and Bengali. In the event of any discrepancy in meaning, the Bengali version shall be considered authoritative.

A valid account is required to play on CK 999. Accurate and truthful information must be provided at registration. Accounts created with false information may be closed at any time and any balance held may be forfeited.

Account creation rules:

• Each person may register only one account — multiple accounts sharing the same device, phone number, or payment method are strictly prohibited.
• The mobile number or email address provided at registration must be active and belong to you.
• A copy of your National ID (NID) or passport may be required for account verification.
• You may be required to provide your bKash/Nagad/Rocket account details for payment verification.
• Always keep your account password confidential. Do not share your password with anyone.

KYC (Know Your Customer) Verification:

KYC verification must be completed before withdrawing ৳10,000 or more. This process may take up to 24 hours. Larger withdrawals are not possible without verification — this is in place for your own security.

The following eligibility criteria must be met to use the CK 999 platform:

• Age: You must be 18 years of age or older to register. This platform is strictly prohibited for minors.
• Legal Capacity: You must be legally eligible to enter into a contract.
• Your Own Account: Operating an account on behalf of someone else or a third party is strictly prohibited.
• Single Account: Only one account per person is permitted.

CK 999 supports deposits and withdrawals via bKash, Nagad, and Rocket. All payment processing is fully secure and encrypted.

Important Deposit Rules:

• Only deposit from a mobile banking account registered in your own name.
• Third-party payments are not accepted and any such funds will be returned.
• If your deposit is not confirmed, please contact support within 24 hours.

Important Withdrawal Rules:

• Withdrawals will only be processed to the same payment method used for the original deposit.
• Wagering requirements must be met before bonus balance can be withdrawn.
• CK 999 reserves the right to temporarily hold withdrawals if fraud or suspicious activity is suspected.

CK 999 regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, which should be read carefully before claiming.

Welcome Bonus:

• New members will receive a welcome bonus on their first deposit.
• The welcome bonus requires wagering 30 times the bonus amount before withdrawal.
• The welcome bonus can only be claimed once — the same person may not claim it across multiple accounts.

General Bonus Rules:

• Bonus cash cannot be withdrawn directly — it may only be used for placing bets.
• Bonuses not used before their expiry date will be forfeited.
• Bonus abuse or manipulation may result in account closure.
• CK 999 reserves the right to modify or cancel any bonus offer.

All games on CK 999 are conducted with complete fairness and transparency. Our Random Number Generator (RNG) system is regularly audited by a third party to ensure every outcome is entirely random and unbiased.

• To dispute a game result, you must notify support within 48 hours.
• If a game is cancelled due to a technical error, the stake amount will be refunded.
• If your internet connection drops, the game result will be saved on the server.
• The dealer's decision in Live Casino games is final — except in cases of interface errors.
• Sports Betting payouts will be made in accordance with official match results.

The following actions are strictly prohibited on the CK 999 platform. Violations will result in immediate account suspension and possible forfeiture of any remaining balance:

• Multiple Accounts: Creating multiple accounts under the same identity.
• Bonus Abuse: Using any strategy intended to exploit or manipulate the bonus system.
• Money Laundering: Using the platform for the purpose of money laundering.
• Hacking or System Manipulation: Any interference with the platform's software or results.
• Account Sharing: Allowing another person to access or use your account.
• False Identity: Creating an account using fake or false information.
• Automated Betting: Placing bets using bots or automated software.

CK 999 believes gaming should be purely a source of entertainment. We care about the mental and financial wellbeing of our players, which is why we provide the following tools:

• Deposit limits: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a cap on how much you can lose within a given time period.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Reality Check: Notifications to remind you how long you have been playing.
• Cooling-Off Period: Take a break of anywhere from 24 hours up to one month.

If you feel that gaming is getting out of control, please contact our Responsible Play Visit the page and get in touch with our support team.

The security of your personal data is our top priority. CK 999 does not sell or share your information with any third party — the only exception being legal obligations.

• All personal data is protected with SSL 256-bit encryption.
• Payment details are stored on payment gateway servers — not on ours.
• Your information is used solely for account management and customer support purposes.
• If an account deletion request is made, all personal data will be permanently removed.

For more details, visit our Privacy Policy Read.

You may request to close your account at any time. Contact our support team and your account will be closed after identity verification. You will be given the opportunity to withdraw any remaining valid balance before closure.

When CK 999 May Close an Account:

• In cases of serious violations of the Terms & Conditions.
• Where fraud or money laundering is suspected.
• If evidence of operating multiple accounts is found.
• If the account has been inactive for an extended period (12 months or more).
• By order of a court or regulatory authority.

For any complaints or disputes, please contact our support team in the first instance. We aim to respond within 48 hours.

• Complaint submission deadline: within 30 days of the relevant incident.
• Email: support@ck999-jit.com
• Live Chat: Available 24/7 with support in English.
• When submitting a complaint, please include your account ID and a description of the issue.

If a dispute cannot be resolved through support, neutral third-party mediation is available.

CK 999 reserves the right to update these Terms & Conditions at any time. For significant changes, we endeavour to provide at least 7 days' notice.

• Notice of changes will be communicated via your registered email and platform notifications.
• Continued use of the platform following any changes will be deemed acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.