CK 999 Privacy Policy — Your Data, Our Responsibility

CK 999 (hereinafter referred to as "we", "us", or "ck999-jit.com") is fully committed to protecting the privacy of its users. This Privacy Policy explains what information we collect about you, why we collect it, and how that information is used and kept secure.

By registering, logging in, playing games, or using any service on the CK 999 platform, you are deemed to have agreed to this Privacy Policy. Please read it carefully before using the platform.

Our Privacy Policy is built on a simple principle — your data belongs to you. We only collect what is strictly necessary to provide our services, and we store it with the highest level of security.

CK 999 collects two types of data — directly from you and automatically from your device. See the details below:

Directly Collected Information:

• Identity Information: Full name, date of birth, gender.
• Contact Information: Mobile number, email address.
• Identity verification details: National ID (NID) or passport number (for KYC verification).
• Financial information: bKash/Nagad/Rocket number (for payment processing).
• Account Information: Username, password (stored in encrypted form).

Automatically Collected Information:

• Device information: Device type, operating system, browser.
• Log Data: IP address, login time, session duration.
• Usage data: Games played, bet amounts, win/loss records.
• Cookies & Tracking: To improve your experience on the site.

CK 999 uses your data solely to operate the platform and deliver its services. We never use your data unnecessarily or share it with third parties for marketing purposes.

The main purposes for which your data is used are:

• Account Management: Ensuring registration, login, password recovery, and account security.
• Payment Processing: Processing deposits, handling withdrawals, and maintaining transaction records.
• Identity Verification: Completing the KYC process and preventing fraud.
• Customer Support: Responding to your complaints and queries, and resolving issues.
• Security: Detecting unusual activity and preventing money laundering and fraud.
• Service improvement: Analysing user experience to improve the platform.
• Legal obligation: Complying with legal demands from relevant authorities.
• Marketing (Optional): Notify you about promotional offers and bonuses, with your consent.

CK 999's servers are hosted in secure data centres and operate using the highest-grade security technology. We follow these principles when storing your data:

• Active Account: Data is retained for the entire duration your account remains active.
• Inactive Accounts: Up to 5 years from the date of last activity.
• Financial Transaction Records: Up to 7 years, as required by law.
• KYC Documents: Retained for up to 5 years after verification.
• After account deletion: All other data will be deleted within 30 days, unless required by law.

CK 999 never sells your personal data or shares it with third parties for advertising purposes. However, data may be shared in the following limited circumstances:

• Payment Processor: Only the necessary information is sent to complete bKash, Nagad, and Rocket payments.
• KYC Verification Partner: With regulated and trusted institutions for identity verification.
• Law Enforcement: When required by a court order or legal obligation.
• Technology Service Provider: For server hosting and security services, under strict confidentiality agreements.
• Anti-Fraud System: To prevent fraud and money laundering.

CK 999's website and app use cookies and similar technologies to enhance your browsing experience and ensure the site functions correctly.

Cookie Types:

• Essential Cookies: Keeps your login session active and ensures security. These cannot be disabled.
• Functional Cookies: Remembering your preferences (language, theme).
• Analytics cookies: Understanding which pages are used most and improving our services.
• Security cookies: Detecting unusual access and bot activity.

Cookie Controls:

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect login and payment services.

CK 999 uses industry-leading technology to keep your data secure. Our security framework is outlined below:

• SSL 256-Bit Encryption: All data transfers on the website and app are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall Protection: Preventing unauthorized access and cyberattacks.
• Regular security audits: Regular system audits conducted by third parties.
• Password hashing: Your password is never stored in plain text.
• Suspicious activity alert: Instant notification for suspicious login activity.

As a CK 999 user, you have full control over your own data. You can exercise the following rights at any time:

To exercise any of your rights support@ck999-jit.comemail us or contact us via live chat. We aim to respond within 7 business days.

CK 999 is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

• Age verification is mandatory at registration.
• Age is re-verified during the KYC process.
• If an underage account is identified, it is immediately closed and all associated data is deleted.
• Parents who have concerns are welcome to contact our support team.

CK 999 reserves the right to update this Privacy Policy when necessary. If any significant changes are made:

• The "Last Updated" date at the top of the page will be revised.
• Registered users will be notified via email or SMS.
• For major changes, you will be asked to consent to the updated policy at login.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated terms, you may request to close your account.

For any questions, concerns, or complaints about our Privacy Policy, please get in touch. We're always here to help.

• Email: support@ck999-jit.com
• Live Chat: Available 24/7 on website & app
• Response Time: Usually within 24–48 hours